Testimonials for MidAmerica Basement Systems

Mike Clementz did an amazing job. He explained everything & did step by step directions. We couldn't be more pleased.

Company as a whole is awesome. Great people working with Mid America Basement Systems. My Call representative was very polite and professional. Called me back when she said she would.. Our design specialist, Bryan Nachazel was great to work with. A great 1st impression of your company. The best of the experience was Rodney Gaither and Ra Shawn. These 2 are Rock Stars!!! Very, very knowledgeable, took the time to answer all our questions. These 2 are an asset to your company. Rodney was the nicest, most polite service oriented individual I have the pleasure of doing business with. KUDOS to this duo!!!  the 2 rock starts did a phenomenal job on clean up. My husband and I were super impressed and amazed at how hard these 2 worked. These 2 need to be acknowledged for a job well done. I received WOW customer service today. Our old house had a terrible leaky basement. I called your company on a whim and was super impressed with the work and the fact that we had a dry basement for the 1st time ever. When we lost our house to 130 mile an hour straight line winds we rebuilt. New basement, thought we were good with tile and sump pit installed. Boy were we wrong. Our pit/pump couldn't keep up, after 2 floods in the basement, I called you company. I know that I will sleep well tonight during the rains as I am covered by Mid America Basements Systems and the Triple Safe Sump Pump Systems. I will seek you services again if I find I need any of the other services you offer in the future. I would highly recommend your company for any waterproofing, etc. Thank you.  

"Since having the basement system installed your company has been exceptional in taking care of our system.  Tim did a very thorough job today in inspecting and servicing our system.   My wife saw your ad in the paper and asked if she could call. I reluctantly agreed. Your salesperson came and looked at our basement and said it could be dried up. I didn't really believe it possible but agreed to do it as he guaranteed it would work. Well, long story short . . . IT WORKED, and our basement has been bone dry ever since. Made a believer out of me. Re: competition, at the time we didn't know of any and now glad we didn't."  

MidAmerica Basement Systems is a Quality Company!  When I first contacted you a couple of years ago, it was because of television advertising. Since I have worked with Mike, Justin and his crew, and now Adao, I choose your company because of its people, and their commitment to quality work.  Adao was a good communicator with a sense of humor. Adao made sure to do a good job of cleaning his little messes. Left the house like he found it!

Wes was very accessible through the whole process and answered all our questions. He was knowledgeable about the products and services. Oscar and his crew are extremely hard workers. They finished the work on time. They were concerned about us being fully satisfied with their work. Oscar knows what he is talking about as well as installing the different systems. He was also very professional in the payment process, etc. Adao did the crack repair; we found him to be very professional as well. We were very satisfied with cleanup. We chose MidAmerica Basement Systems because of your website and a referral by Dave Waskow of Sumner, IA.

"On June 3, 2017, a representative of your company stopped by at my request. I MUST let you know he was way ABOVE & BEYOND the normal service call. Please recognize him with a SPECIAL WOW! in your Monday Meetings. His name is Adao."

I heard good comments about MidAmerica Basement Systems, and talked to a representative years ago at a local home show. I had a basement drain/pump system installed in one rental house several years ago. Because of success with that 1st system, I had another installed in a second rental house in 2015. Today, 02-Jan-2017, Adao Natario performed service on both systems, replaced one pump, and also recommended some other work, which I will consider. Adao is a good representative for your company, works well with customers, shows enthusiasm and professionalism, and ensured the work area was clean before he left. Thank you.

Our overall experience was great. Every step of the process was well organized and went as planned. The results were outstanding. We really appreciated how detailed and personalized the service was. The sales presentation information was clear and easy to understand. The guys on our installation crew were awesome! They were professional and polite and very efficient. They provided updates on their process and the quality of work was great. Everything was a first-rate job.  We really appreciated how careful the crew was during the cleanup. They went the extra mile in every way. The only way you could tell they had been here was the fact that our basement looks 100 times better than before! We chose MidAmerica Basement Systems because of the clear information that was presented in the initial meetings.

Mr Tatge,  What an exciting past 2 days I experienced with one of your crews Bill Wilcox and Josh Rice installing my waterproofin system! I want to thank you for employing such Great People!!  My time with your companty starting with your salesman Joe Sarb through completion of my job has been superb.  You have top of the line people working for you.  I enjoyed watching Bill & Josh do an exceptional job, and answering my "many" questions.  they bother were extremely professional, ultra cleand and very knowledgeable!! I want you to know how much I appreciate the quality of work that was done at my home with such nice people.  I wish you and all your team continued success!! Anna H

When Curby bought his home in Clinton, IA, he was told the basement was already fixed. Yet, a year after they moved in the basement started to leak. When he called the Real Estate agent who sold him the property, he was told that was the way things were and nothing could be done about it. The leaks were small in the beginning so Curby and his family coped with the problem for a few years, until a very bad flooding episode, when they decided to look for help and chose MidAmerica Basement Systems for the job.Curby was very impressed with the entire experience, from the sales visit to the installation process. He is also very happy with the results. His basement has been so clean and dry, he now has plans to reclaim it as additional living space, building a game room and even moving his son's bedroom to the basement!

  The first Christmas that Jamie and Jason P. spent at their new home in Clinton, IA was spent mopping and using a shop-vac to pump water out of a flooding basement to prevent it from damaging their furnace. . Heavy storms had caused a lot of snow to accumulate around their foundation and as it melted, the water leaked into their basement. The wet, flood-prone basement was a huge problem for the family "It was always dark, wet, damp and we just needed more space so we called MidAmerica Basement Systems," explains Jason.Since they had the basement waterproofed by the company they have never had another leak or flooding episode. Their moping and shop-vacuuming the basement are over. " You have no idea until you do that a couple of times what a relief it is to not have to do that, or worry about it," concludes Jason. "I haven't had one piece of floor wet in my basement since you guys left. The sump pump is reliable, the quality of the work is beyond my expectations!"

When Kathy and her husband first purchased their home, they never worried about a leaking basement, but over the years, water started seeping in and damaging their finished area. Water would come in all areas of the foundation, making the area unlivable. They reached out to MidAmerica Basement Systems because the previous homeowner had encapsulated the crawlspace. Design specialist, Joe, offered them a full basement waterproofing system with the option of Total Basement Finishing products to help complete and finish their basement. Project foreman Mike and his crew installed a WaterGuard and TripleSafe waterproofing system to ensure the basement will stay dry. EverLast Wall Panels and ThermalDry Flooring provided Kathy and her husband the relief of knowing that if for any reason the basement was to become wet or flood, the walls and flooring will not be damaged by moisture or mold. Kathy and her husband now have a basement the they can use forever without worry of moisture damage.

Our neighbors recommend MidAmerica Basement after they had waterproofing work done on their basement

Pam S. has lived in the same house for 35 years, and over the course of all these years, she has dealt with water problems in the basement. She would often come home to a wet basement that she needed to mop and dry. Basement flooding is a common occurrence in the area where she lives, so she assumed that this was just the way things were supposed to be, and that her basement was beyond help. That was until she heard about MidAmerica Basement Systems and decided to call them for help. After the inspection and estimate, she chose to have a full perimeter WaterGuard internal drainage system installed and a powerful sump pump system, that includes a battery operated backup pump. Pam is particularly excited about this new sump pump system. With her old sump pump, every time she had a power outage, she found herself removing water out of her basement with buckets. The new sump pump system gives her the peace of mind of knowing that when the power goes out, the battery backup will kick in and keep her basement dry. With a dry, flood-protected basement Pam felt comfortable enough to reclaim her basement as usable space and had MidAmerica Basement Systems install ThermalDry tiles on the basement floor, and ZenWall insulated panels on the wall. Her basement now is dry, healthy, comfortable... and looks great, too! She was happy to invite her neighbors and show off her new basement! You don't have to live with a leaky, moldy or flooded basement in Illinois and Iowa. Call MidAmerica Basement Systems today for a free estimate! We proudly serve Quad Cities, Cedar Rapids, Peoria, Davenport and surrounding areas!

Bob V. says he can't praise MidAmerica Basement Systems enough for the excellent job they did in his basement. His two main concerns were water intrusion and mold problems, and MidAmerica not only solved these issues, but they also helped Bob V. to reclaim his basement as additional living space, turning it into a beautiful, healthy family room! Bob was pleased with the entire process. The inspection was thorough, the sales process was informative and there were no pushy sales tactics. Bob got to see on the computer what his basement was going to look like once the job was finished. The crews that installed the systems were professional, punctual, and very respectful of the home and its inhabitants. A basement is an entire floor's worth of space that doesn't need to look and feel like a dungeon. With the help of certified professionals with the proper waterproofing and finishing materials, it can be transformed into any type of room you choose. In Illinois and Iowa, trust the experts at MidAmerica Basement Systems to deliver permanent solutions for all your wet basement problems, and basement finishing products that will last for many years! We serve Quad Cities, Cedar Rapids, Peoria, Davenport and surrounding areas!