Testimonials for MidAmerica Basement Systems

Devin Davis & Oscar Munoz were awesome! they are very professional and polite. I will be requesting them when the rest of our products come in! We had Encapsulation of crawlspace, & Mold clean up done.  We chose your company because of Your BBB rating! After some research on the internet, we believed we found our company to do our basement and we were right! A+ all the way!

We had a crawlspace encapsulation system installed. Starting with our experience with the call representative, Holly- She was very pleasant, professional, and curteous.  Chris, our design specialist provided a thorough review of the process and quickly provided us with a reasonable estimate.  Mike Clementz, our installation crew leader, provided exceptional service with integrity, while completing our needs in a timely and respectful makker.  I chose your company because of your reputation!  I did not even check with other competitors in our area.

  Mac McDaniel was very helpful in explaining the need and how it worked. Bill and his helper were outstanding, knew what they were doing, worked well together, and explained everything at the end. Much to my relief they made a minimum of mess and cleaned up super well also promising me there would be no mice coming in where they made holes!!  

MidAmerica Basement Systems was easy to find on the internet. After leaving a internet message on a Sunday, a person called us (on a SUNDAY!!) and set up an appointment. The fast response was a definite sale. Shows that they think we are important. We would recommend this company to anyone! The salesman was informative, and broke everything down in understandable terms. He wasn't out to sell us something that we didn't need. He was honest. Dillon, David and Adam were absolutely fantastic. Dillon has a great personality with a great sense of humor. He made us feel at ease and was advocate for what was best for us. Couldn't have asked for anything better out of this crew. I loved that Dillon was adamant about putting our system in to make it safe for us. He refused to put it in the way it was suggested. He did a lot of extra manual work, but in the end, this was the smartest and safest way to be done and the way it should be done. GREAT JOB DILLON AND CREW!  The cleanup process was more than what we expected! The got rid of old equipment which was absolutely fantastic. This crew was very knowledgeable and professional. Left the basement, house, yard better than when they arrived. Super service from Dillon, David and Adam. WONDERFUL!      

I was very satisfied with Doug Skinner, crew leader, and his crew of Devin and ReShawn with their work and professionalism. They were efficient and had a pleasant attitude. When a minor change in the installation of the system needed to be made, Doug calmly and quickly made arrangements to have an adjustment authorized. This is the type of professionalism that makes your company top rated. Fred Romane, company salesman, was knowledgeable and gave a good presentation of the company product. Enjoyable doing business with your company.

We originally chose MidAmerica Basement Systems back in 2016, because my sister had her basement water proofed and they did an excellent job. We went back to them when we needed walls straightened because their work has always been excellent. Always prompt to get back with me easy to talk to about work being done.  Very polite and knowledgeable completed job in efficient time. Left the basement the way they found it.

Crew was Levi & Scott. They did excellent job, conscientious, and thorough.

I really appreciated that Mike came for our initial appt. on a Saturday, to accommodate my schedule. When it was determined that our needs were more for structural work versus crawl space encapsulation and water removal....Mike suggested we bring out the owner. Ryan came out with Mike for a second Saturday appt. It was determined that our main concern was collapse of my beloved school house cottage. We were advised to go with 7 Smart Jacks and a new 40ft. Steel Support Beam. I was very happy that they both came out to review this to make sure that what they quoted and advised would address my #1 concern. The rest of my concerns will be done by myself and a private mason, now that the house is stabilized and we won't have to worry about collapse, due to deterioration of our main support beam.   I initially called the company, because their Ad indicated they were Basement & Foundation Specialists. I made the final purchase from them, because of all their Business Accreditations & the Lifetime Guarantee they offered me. I felt like this company had all the backing to stand behind their word & that I could trust them. That is paramount when spending this kind of money. Thank you Mike (Sales) , Pete (Foreman), Doug (Laborer) & John (Laborer).

When I called to make my appointment for a yearly check-up of my pump the gal was SO NICE. Very chatty.... even though it was late on a Friday afternoon :) Nate installed two new pumps and a battery for me. He never minded my dumb questions and explained everything to me very thoroughly. I know have a better understanding of what my pumps actually do. Nate had a lot to clean up with my old pump and you can't even tell he was down there. I appreciate that!

The crew with richard / francis were prompt and professional. Work was done as specified , and work area left clean . Work date was kept as communicated thru customer service. I was pleased with the company and the work, I recommend them.

Almost thirteen years ago, after I bought this home, I experienced flooding in the basement. When I bought the home I was told there had never been a problem with water in the basement. This was presumably affirmed by home inspectors, etc. Not true! I was blatantly lied to by the Realtor and the previous home owner, incidentally he built the home. I then did some research to locate a business that specialized in basement containment. Thus, Mid-America Basement Systems. Since the my first encounter, I have been very satisfied. The crew yesterday, Adao and Kyle McCarty, were very professional and complete in servicing my units. Thanks to them and your organization.

Tim Lopez was the technician for the yearly service on my waterproof system. Tim was on time, courteous and friendly. He answered all my questions very clearly, and I hope to see him again next year. I would highly recommend this company. After seeing ads on TV I called and a representative came to my home. This person explained what needed to be done and why. All the work was done with no unexpected problems or costs. They did the job on time and left me with no cleanup problems. It totally worked out well.  

Cole was very thorough with his explanation of services. Very personable. The company has a very professional quality in their customer service, on the phone, via email and in person.

We have had you do several projects on our house, we trust you.  Very low pressure - that's most important to us. And when we wanted to adjust the work being done, we were listened to and our wishes were honored.  Consistently polite, friendly and professional. I was comfortable with them in my home. They treated our house with respect.  We could barely tell they had been there!