Testimonials for MidAmerica Basement Systems

Your customer service is very good. When I decided to look into doing some work in our basement, I called 3 different companies. I got an appointment set right away, which meant a lot to me. I also received information in the mail the next day. The estimator Kali, did an excellent job with staying in touch and getting together with me on my schedule. His estimates were much more professional and detailed.

We appreciate the reminder calls prior to our appointments and the technician was ahead of schedule with his appointments and called to see if it was alright to stop by earlier.  It worked out, actually better for our day.  He was an extremely nice young man who got his job done efficiently.  We have always been extremely satisfied with any service we have received from your company.  We find your staff to be very professional.

Kali was very thorough and had a great presentation.  I really like MidAmerica because you didn't try and push me into more that what we needed. 

Kali was very thorough and had a great presentation.  I really like MidAmerica because you didn't try and push me into more that what we needed. 

Erik's presentation was very good.  He didn't try and push us into anything we didn't need.  Your office staff was very polite and considerate when trying to set my appointment. 

Kali did a great job! The installation crew did a fantastic job, it made it even better that they showed up on time. 

Josh was our design specialist, he did a fantastic job explaing the process to us.  I really enjoy working with MidAmerica Basement.  They have done work for me before too.  The installation crew and office staff are very polite people to work with. 

Sean's presentation was excellent!  The installation crew and office staff was very professional.  My experience with MidAmerica was great.  I would go back to them again, plus they were the only company that could do what I needed. 

Josh was very knowledgeable.  He was able to answer all of our questions.   The installation crew did an amazing job and were very professional.

Kali was very helpful, he was able to answer all of our questions.  Kali also gave us different options.  Two reasons we decided to work with MidAmerica Basement was because of their detailed budget and willingness to work with us on scheduling. 

Sean's personality was great, so friendly.  Sean was also very organized, he was ready to give his representation.  The installation crew arrived on time both days and cleaned everything.  I didn't have to lay a finger.

Kali seemed to be very knowledgeable about the work we needed to have done.  He provided a lot of information; he was also very nice and personable. 

Tyler was excellent!  The office staff was very polite.  I couldn't be happier with the installation crew and the job including the clean-up.

Sean took plenty of time to explain everything to me. The office staff was very thoughtful when it came to scheduling my appointment.  I loved the fact that the first time I called I got an appointment.  The crew did an awesome job and I was very impressed with the cleaning.

We have seen your trucks in Clinton before. The office staff was very courteous and helpful. The crew did a good job, arrived on time, and cleaned up the work area when all was said and done.