Why MidAmerica Basement Systems?

MidAmerica Basement Systems, a regional leader in basement waterproofing and foundation repair is redefining the construction industry by providing each of our customers with a remarkable experience. We are a company that strives to build long-term relationships with each customer.

MidAmerica Basement Systems is looking for a Customer Service Representative who is eager to own their success, be a strong team member, provide outstanding customer service and help us redefine the construction industry! Here at MidAmerica Basement Systems we are passionate about providing a remarkable experience to each of our customers every step of the way. If you are ready to join a growing team of industry leaders, please apply today.

What We Would Provide You

• Paid Training
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Term Life Insurance, AD&D
• Long-Term & Short-Term Disability Insurance
• Simple IRA
• Opportunities for professional growth

Primary Responsibilities Include:

• Represent us by answering calls, setting service and sales appointments, and following up with customers on various issues
• Provide tactical support to other departments of the company
• Keep customer records and database current
• Communicate with customers to ensure their satisfaction with our work
• Provide customers with a remarkable experience

What We Need for this Role

• Experience in the customer service field
• Exceptional telephone and interpersonal skills
• Proficiency in computer programs and apps
• Ability to type 40+ WPM Accurately

MidAmerica Basement Systems is a Drug-Free Workplace